Refund policy – Yuum Haax

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Refund policy

In case of receiving a product with a factory defect, the customer will receive a replacement for the same model at no additional cost. In case of requesting a change of color, material or model, the cost of shipping the model to return to our offices is borne by the customer, while the shipping cost of the new model is borne by Yuum Haax with standard modality. We only offer changes or store credit, no refund to the original form of payment; store credit never expires, and we have new styles every week.